POLICIES
Refund + Cancellation Policy
Cancellation and rescheduling terms can vary depending on the service, event date, equipment reservation, travel, and work already completed. The event-specific terms should be confirmed before payment.
Contact us as soon as plans change
Early notice gives the best chance to discuss rescheduling, service changes, or other options. Do not assume that a date can be moved automatically without confirming availability.
Deposits and payments follow the approved booking terms
Whether a payment is refundable, transferable, or applied to a rescheduled date depends on the terms attached to the approved quote, invoice, or booking confirmation.
Custom work may affect refunds
Custom branding, event graphics, video outros, purchased media, or other event-specific preparation can create costs before event day. Those costs may be addressed separately in the approved agreement.
Weather and outdoor events
Outdoor events should have a safe operating plan. If weather or site conditions make equipment use unsafe, ReelBlessed360 may need to delay, relocate, modify, or stop the affected service.
No-show or inaccessible venue conditions
If the venue cannot provide agreed access, power, space, or other required conditions, the service may be delayed or unavailable. Event-specific consequences should be documented in the booking terms.
Important: This page is a public summary. The approved quote, invoice, booking confirmation, and any signed service or rental agreement control the final terms for a specific event.